Help
Help for RV Crews at Dakota Dunes
The help lines that cover Dakota Dunes Casino are Saskatchewan's own, since the casino sits in this province. Each one is listed below with its number and what it does, starting with the Saskatchewan Problem Gambling Helpline at 1-800-306-6789.
By the RV DeskChecked October 2026
Two numbers to keep
The Saskatchewan Problem Gambling Helpline is reached at 1-800-306-6789. A call costs nothing, and trained counsellors pick up at any hour of the day or night. What a caller says is kept in confidence. The line serves gamblers and their families alike, so a worried relative can call as well.
Gamblers Anonymous runs a separate hotline in Saskatchewan at 1-855-781-9522. It also answers 24 hours a day. Both numbers can be written on a card and kept in the RV, next to the SIGA Rewards card.
Counselling without a referral
Gambling counselling is offered through the Saskatchewan Health Authority. Saskatchewan residents pay nothing for it, and neither do their families. No referral from a doctor is needed to start. In practice, a crew member who lives in the province can ask for counselling directly, without first booking an appointment with a physician.
Barring entry by choice
A request for SIGA Voluntary Self-Exclusion can be made at any SIGA casino, the casino included, or by appointment at SIGA Central Office, 103 Aspen Place, Saskatoon. The person picks a term of 6 months to 5 years. Throughout that term, the ban applies to all nine casinos in Saskatchewan. The request must come from the person being excluded: a spouse or travel partner cannot file it on their behalf.
Game Break, run by SaskGaming, is a second program. It is voluntary and confidential, lasts from 6 months to 5 years, and covers every casino in the province plus PlayNow.com. Once it takes effect, the term cannot be shortened. Neither program blocks private online sites. At SIGA casinos, anyone under 19 and anyone excluded or self-excluded is a prohibited individual and cannot collect winnings.
A figure set before departure
General advice, not a fact about the casino: every casino game carries a house edge. Across many visits, players as a group lose more than they win. A budget for the whole trip, fixed before the RV leaves home, tends to hold better than one decided at a table. Writing the figure down before departure keeps it from shifting once the stall is hooked up.
Questions from the lot
Can a relative of a gambler use the provincial helpline?
Yes, the Saskatchewan Problem Gambling Helpline at 1-800-306-6789 takes calls from family members as well as from gamblers. It answers at any hour and costs nothing.
Is a doctor's note needed before counselling starts?
No referral is needed. Saskatchewan residents and their families get gambling counselling through the Saskatchewan Health Authority at no charge.
Does SIGA self-exclusion have to be requested by the person it covers?
Yes, only the person who wants to stay away can make the request. Nobody can put a partner or relative into SIGA Voluntary Self-Exclusion on their behalf.